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The Basil Urban Load pannier bags are spacious, organized, flexible and have a contemporary design and, thanks to the water-repellent tarpaulin and its folding closure, they can withstand the rain.
The Urban Load has an impressive capacity of 53 liters. The bag can be adapted to your load thanks to the adjustable buckles and when empty it can be made smaller and more compact thanks to the flexible sides.
The Urban Load is equipped with the Basil Universal Bridge system that makes it compatible with all types of luggage racks (also electric bicycles) and can be combined with multiple systems such as Racktime and i-Rack / Carrymore. In addition, the reflective details guarantee better visibility.
Basil is a Dutch family business that started in 1976, more than 40 years ago, creating a custom bicycle wicker basket. Today, Basil is specialist in creating bicycle accessories such as baskets, bike bags, bike crate, bells and fastening systems so that cyclists are increasingly happy when they ride their bikes. His passion is coming up with products that make cycling more attractive and more fun, without neglecting quality, style and functionality.
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Our main objective is customer satisfaction, so if someone is not satisfied with their order, you have up to 30 days to return it.
We recommend that before making the return, you get in touch with us through email: orders [at] santafixie [dot] com.
The returned product(s) must be in new condition and, if possible, with its original packaging. The use of the product should not go beyond the verification of its new condition and functioning upon receipt. If this is not the case once we have received your return, the product or products could suffer a depreciation of its original value, or in extreme cases the return would not be accepted.
In the case of bicycles, in no case will we accept a return with traces of use, scratches, mounting marks, dirt on the tires, damage caused by improper packaging or any other type of damage that makes it impossible to put the bike back on sale. We will check that it is in perfect condition and with the seals intact. If Santafixie detects any damage it reserves the right not to accept the return. If the bicycle is not accepted and needs to be returned, it will be sent back to the buyer at the customer's expense.
For more information visit our returns page.
