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The bottom bracket is a very important part of a bicycle. It is placed into the bottom side of the frame and is one of the parts responsible for the bike traction system since it supports the power while pedalling. It is where you connect the cranks, and afterwards the chainring and pedals.
This English, or BSA, bottom bracket belongs to the JIS standard, it is 103 millimetres long, it has sealed bearings with steel shaft and cups. BSA or English bottom brackets are generally used for modern bikes. This is the bottom bracket of choice if the crankset of your bike tells you to combine it with a 103mm bottom bracket. This way you'll ensure the perfect chain alignment of your bike.
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Our main objective is customer satisfaction, so if someone is not satisfied with their order, you have up to 30 days to return it.
We recommend that before making the return, you get in touch with us through email: orders [at] santafixie [dot] com.
The returned product(s) must be in new condition and, if possible, with its original packaging. The use of the product should not go beyond the verification of its new condition and functioning upon receipt. If this is not the case once we have received your return, the product or products could suffer a depreciation of its original value, or in extreme cases the return would not be accepted.
In the case of bicycles, in no case will we accept a return with traces of use, scratches, mounting marks, dirt on the tires, damage caused by improper packaging or any other type of damage that makes it impossible to put the bike back on sale. We will check that it is in perfect condition and with the seals intact. If Santafixie detects any damage it reserves the right not to accept the return. If the bicycle is not accepted and needs to be returned, it will be sent back to the buyer at the customer's expense.
For more information visit our returns page.